Skip to content

Automated text messages for field service businesses

FieldVibe sends job confirmations, text reminders, quote links, and review requests to your clients.

Get started - it's free

No sales calls, no mandatory demo, self-setup in 5 minutes

Text message templates in FieldVibe settings on desktop, next to a phone with the visit's client messages

Trusted by thousands of service professionals

Rated 4.8 on the App Store (412 ratings) · 4.7 on Google Play (315 ratings)

I love FieldVibe! I am a small handyman business owner and have used this amazing App for two years! FieldVibe has taken its place at the very top of my “Most Convenient and Most Used App list”. It has made scheduling my handyman appointments very quick and convenient. I love the automatic reminders and best of all the text messages. My customers love the professional text message confirmations as well. I am lost without FieldVibe! I highly recommend FieldVibe!
Jay McCoyJay McCoyReal McCoy Handyman
Frustrated technician on the phone next to a cancelled-calendar icon and a question mark

If you're relying on clients to remember their own appointments, no-shows and late cancellations will keep costing you time and money. FieldVibe sends reminders, confirmations, and follow-ups automatically, so clients show up and your schedule stays intact.

Reduce no-shows and late cancellations

A single no-show is a wasted trip, and lost income you can't get back. FieldVibe sends the reminder for you, automatically, so clients show up and your day stays on track without you having to chase anyone down.

Client reading a FieldVibe appointment reminder text on his phone

Speed up quote approval and win more jobs

The longer a client waits on a quote, the likelier they book elsewhere. FieldVibe lets you send quotes directly by text message so clients can open, review, and approve them from their phone in just a few taps.

Text message with a quote link in front of the quote it opens

Send "On-my-way" texts with one tap

Clients appreciate knowing when you'll arrive, especially if they're waiting at home or coordinating around work and family schedules. Send an ETA text before heading to the job. Clients know you're on the way without you having to type a message every time.

On-my-way text with an ETA and the client replying Thank you

Collect reviews automatically

A great time to ask for a review is right after finishing a job. FieldVibe can text a review link to your clients as soon as you complete the visit, gathering reviews and feedback.

Review request text with a review link on a phone lock screen

Custom templates that sound like you

Easily customize your text message templates to match your tone. FieldVibe automatically fills in the client's name, job date and time for you.

Confirmation message template with business, staff, client name and date placeholders

How would an HVAC technician use the automated text messaging feature

Visit details with confirmation, reminder and review request messages

Send instant booking confirmations

The technician schedules an HVAC maintenance call two weeks out, and FieldVibe automatically texts the homeowner a confirmation message.

Scheduled reminder messages to clients on a phone

Deliver automated 24-hour reminders

A day before the appointment, FieldVibe texts a scheduled reminder so the homeowner remembers to clear access to the unit.

Send a message screen with the On my way template selected

Send one-tap ETA alerts

Running ahead of schedule, he taps "On my way" in the app to send an automated ETA text while heading to the property.

Quote on a phone next to its PDF preview

Text quotes from the driveway

Finding a failing compressor, he builds an estimate on his phone and texts the quote link directly to the client for immediate phone approval.

Review page asking the client how their experience was

Collect reviews upon completion

One hour after completing the repair, FieldVibe sends an automated review link, giving him a chance to collect feedback before he arrives at his next call.

Frequently asked questions

Automated text messages are SMS text messages sent to clients without any manual effort — covering visit confirmations, reminders, on-my-way alerts, quotes, and review requests. Because texts have higher open rates and reading speed, they are more reliable than emails, and help service businesses cut down on no-shows and last-minute cancellations.

No. Your clients do not need to install anything. The reminders, quotes, and review requests arrive as standard SMS text messages directly to their cell phones, making it incredibly easy for them to review your messages or approve work on the go.

Yes, you have complete control over your message content. While FieldVibe provides proven templates to help you get started, you can edit the text completely to match your trade—whether you run a cleaning, lawn care, handyman, plumbing, or HVAC business.

Unlike most field service software, FieldVibe's manual texting is free forever.
The Solo plan (Free forever) includes manual text messaging, allowing you to tap to send texts from your own phone number. The Solo Pro and Crews plans unlock automated text messaging, where texts are sent in the background from a dedicated FieldVibe number.

Yes. Because automated text messages are handled directly by FieldVibe's servers, any reminder or alert that has already been scheduled will be delivered on time, even if you are working offline or lose cell reception.

Yes. If a client replies to an automated text sent from FieldVibe's dedicated number, the response is instantly visible inside the app and is also forwarded to your personal phone so you never miss an update.

Related features

Job scheduling

Schedule one-time or recurring jobs in seconds, or drop unscheduled work into a pool for later. Stay organized with a simple, clean service calendar built for the field.

Learn more →
Weekly job calendar on desktop with color-coded visits, next to a phone calendar

Review management

Request 5-star client reviews automatically after a job. Gather feedback and build a powerful online reputation that brings in more clients.

Learn more →
Five-star client review with a Share button, turned into a branded social post

Pick the best plan for your business

View prices